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The Plano Police Department has launched tip411, an internet based tool that enables the public to text message anonymous tips to police, and allows the police to respond back if necessary.
Reserved exclusively for Public Safety purposes and powered by CitizenObserver, a St. Paul, Minnesota Company,
tip411 puts a powerful new crime fighting tool into the hands of the Plano community for all ages and demographics.
tip411 puts a powerful new crime fighting tool into the hands of the Plano community for all ages and demographics.
tip411 is not a substitute for dialing 911.
If you are calling in an emergency you should always call 911 for an immediate response.
If you are calling in an emergency you should always call 911 for an immediate response.
Cell phone set up for tip411 is easy:
1. Under ‘Contacts’ on your cell phone, establish a new contact titled “847411” and save.
2. Now go to your text messaging as you would to send a text message to someone.
3. In the “To” block (who you’re going to send it to), select the contact “847411”.
4. Drop to your text box; once in the text box type in “PLANOPD” followed by a space.
5. Then type in your crime tip and push send once your crime tip is complete.
An example tip would look like this:
PLANOPD there has been a lot of strange cars and people at 1234 Any Street. There are many people coming and going during all hours of the day and night
and they are very noisy.
Once a crime tip is sent, you will receive a message from CITIZEN OBSERVER indicating the message has been forwarded to the Plano Police Department. Plano Police personnel may then respond back to the sender asking for additional information. If the sender does not want any further contact, the sender only needs to text the word "stop" back to 847411 and the contact between the sender and the police department is broken. Please note that text message charges mayapply to your account, depending on the terms of the service.
tip411 Frequently Asked Questions:
Is it 100% anonymous?
Yes, none of the information exchanged over the system is logged so there is no way to track the originator of a text or web tip.
Yes, none of the information exchanged over the system is logged so there is no way to track the originator of a text or web tip.
What if I have an immediate situation that requires an emergency response? If it’s clearly an emergency situation, you should call 911 immediately.
Can police issue a Subpoena to identify the tipster’s information?
Since the tip originator’s information is not logged and it’s 100% anonymous, there is no way to find that information out.
Since the tip originator’s information is not logged and it’s 100% anonymous, there is no way to find that information out.
What happens when I send in a tip?
Once a crime tip is sent, you will receive a message from CITIZEN OBSERVER indicating the message has been forwarded to the Plano Police Department. Plano Police personnel may then respond back to the sender asking for additional information. If the sender does not want any further contact, the sender only needs to text the word "stop" back to 847411 and the contact between the sender and the police department is broken.
Once a crime tip is sent, you will receive a message from CITIZEN OBSERVER indicating the message has been forwarded to the Plano Police Department. Plano Police personnel may then respond back to the sender asking for additional information. If the sender does not want any further contact, the sender only needs to text the word "stop" back to 847411 and the contact between the sender and the police department is broken.
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