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Thursday, September 27, 2012

this Saturday 4g week two going on be week two with 4g problems


@thundercatsnyy Was this for a signal issue? ^JQ
@thundercatsnyy Ok, let's see what else is going on. Can you verify your zip? ^JQ
@thundercatsnyy There's shouldn't be any service issues in that area. Would you email us? TForce@T-Mobile.com with handle, name #^JQ
@thundercatsnyy You can also chat as well here: http://ow.ly/dZD8k  ^JQ
9/19/12
@thundercatsnyy Sorry for the waiting, but they may start investigating the SR anytime between now and Friday night ^MC
@thundercatsnyy We can help look up. Pls email TForce[@]T-Mobile[DOT]com with Twitter name, mobile#, issue, & contact time M-F 6A-5P MST ^MC

@thundercatsnyy Sorry for the waiting, but they may start investigating the SR anytime between now and Friday night ^MC
@thundercatsnyy Did you file a service request? http://ow.ly/dPXqc  - it can take >72 hours to begin investigating after you file it ^MC
@thundercatsnyy Sounds like we need a service request. Please email us with account info so we can file one TForce@T-Mobile.com^JQ
@thundercatsnyy Sorry to hear! You can reach out to our chat team so they can file a service request for you http://ow.ly/dOqtK  ^DJ
@thundercatsnyy We want to help :) What zip code are you in? ^JQ

@thundercatsnyy We appreciate your business--thank you! ^AF
@thundercatsnyy We are sorry about the current coverage problems in your area. We are actively making improvements across the country. ^AF
@thundercatsnyy We're sorry to hear about this. Is there anything we can do to assist?
@thundercatsnyy Sorry for the waiting, but they may start investigating the SR anytime between now and Friday night ^MC
@thundercatsnyy Did you file a service request? http://ow.ly/dPXqc  - it can take >72 hours to begin investigating after you file it ^MC
@thundercatsnyy Sounds like we need a service request. Please email us with account info so we can file one TForce@T-Mobile.com^JQ
@thundercatsnyy Sorry to hear! You can reach out to our chat team so they can file a service request for you http://ow.ly/dOqtK  ^DJ
@thundercatsnyy We want to help :) What zip code are you in? ^JQ



@thundercatsnyy We appreciate your business--thank you! ^AF
@thundercatsnyy We are sorry about the current coverage problems in your area. We are actively making improvements across the country. ^AF
@thundercatsnyy We're sorry to hear about this. Is there anything we can do to assist?


@thundercatsnyy Chat with us when you get a chance. We can check for outages --> http://support.t-mobile.com/community/chat  ^CL
@thundercatsnyy How long has this been going on? Have you already spoken with our tech support? ^CL
@thundercatsnyy Does your friends phone work on 3G? Does he/she have T-Mobile? ^CL
@thundercatsnyy Yeah, I do not think that it is your data usage. Do you know any one else having this issue who has T-Mobile? ^CL
@thundercatsnyy Have you tried removing your battery and SIM card for 30 seconds? ^CL
@thundercatsnyy What speeds do you get when you run a speed test? ^AS
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